The Group has devised and reports on CR metrics to cover those impacts considered most material from a Group perspective. External reporting of our environmental and health & safety performance is provided at Group level.

Additionally, internal reporting is based on the same business area reporting structure consistent with how we report financial data externally and within our internal management information. We recognise that the definition of CR performance data is still evolving and we continually seek ways to improve the quality and reliability of data through involvement of individuals throughout the business, robust data collection processes and upgrading of our data collection system.

As the Group has grown, the collation of this data has become more complex and therefore we have, from 2013 gained external independent assurance of our CO2 emissions and fuel usage data and  from 2014 of our accident statistics. In 2015 we have for the first time reported information on our Scope 3 emissions comprising emissions from 3rd party carriers, business flights, waste and electricity transmission losses. We have also continued to review and enhance our policies and procedures to ensure that we remain compliant with changing practices and legislation

CR Metrics

AVERAGE NUMBER OF EMPLOYEES

Average number of employees By business area : North america – 34%, Continental europe – 25%, UK & ireland – 22%, Rest of the world – 19%

By business area

TOTAL WORKFORCE

Total workforce - Gender split at 31 December 2016 : Male – 65%, Female – 35%

Gender split at 31 December 2016

SENIOR MANAGEMENT

Senior management - Gender split at 31 December 2016: male 90% and female 10%

Gender split at 31 December 2016

BOARD COMPOSITION

6 male, 2 female

Gender split at 31 December 2016

Incidence rate

Incedence rate – Average number of incidents per month per 100,000 employees : 2012 – 143, 2013 – 142, 2014 – 115, 2015 – 107, 2016 – 91

Average number of incidents per month per 100,000 employees.

severity rate

Severity rate – Average number of days lost per month per 100,000 employees : 2011 – 3446, 2012 – 3552, 2013 – 3514

Average number of days lost per month per 100,000 employees.

Environment

Tonnes of CO2e
Base year 2010 2015 2016
Scope 1 95,249 92,645 89,186
Scope 2 28,757 33,843 32,201
Total gross emissions 124,006 126,488 121,387
Total carbon emissions per £m revenue 26.3 20.1 17.1

waste tonnes

per £m revenue

Waste tonnes (per £m revenue) : incinerated waste : 2011 – 1.96, 2012 – 1.14, 2013 – 1.30; General waste : 2011 – 0.55, 2012 – 0.93, 2013 – 0.73; Recovered / recycled waste : 2011 – 0.21, 2012 – 0.08, 2013 – 0.14

fuel usage

Ltrs per £000 revenue

Fuel usage (Ltrs per £000 revenue) – Diesel, Petrol and LPG used in the group’s own vehicles : 2011 – 6.1, 2012 – 5.6, 2013 - 5.1

Diesel, petrol and LPG used in the group's own vehicles

12 months to 30 September

Scope 1 carbon emissions

Tonnes of CO2 per £m revenue

Scope 1 carbon emissions (Tonnes of CO2 per £m revenue) – Measured using the Greenhouse Gas Protocol applying 2013 Defra conversion factors with the 2011 and 2012 data restated accordingly. : 2011 – 17.7, 2012 – 15.8, 2013 - 15.5

Measured in accordance with the Greenhouse Gas Protocol applying Defra conversion factors.

12 months to 30 September

Scope 2 carbon emissions

Tonnes of CO2 per £m revenue

Scope 2 carbon emissions (Tonnes of CO2 per £m revenue) – Measured using the Greenhouse Gas Protocol applying 2013 Defra conversion factors with the 2011 and 2012 data restated accordingly. : 2011 – 5.3, 2012 – 4.6, 2013 - 5.3

Measured in accordance with the Greenhouse Gas Protocol applying Defra conversion factors.

12 months to 30 September

Scope 3 carbon emissions

Tonnes of CO2 per £m revenue

Carbon emissions from waste have been restated for 2014 and 2015 to reflect more accurate conversion rates.